Shipping policy

Effective Date: [1 July, 2025]

Shipping Within Australia:

Free Shipping: We offer free standard shipping to metro areas within Australia.
Delivery Time: Orders typically arrive within 2-8 business days from the date of dispatch.
Processing Time: Please allow 1-2 business days for order processing before shipping.
Tracking: You will receive a tracking number once your order has been dispatched.

Shipping Outside Australia: We are only selling in Australia at this stage.

Shipping Costs: For international orders, shipping costs are calculated at checkout based on the destination and the weight of your order.
Delivery Time: International delivery times vary depending on the destination. Estimated delivery times will be provided during checkout.
Customs and Duties: Any customs duties or taxes imposed by the destination country are the responsibility of the customer.
Tracking: Tracking information will be provided once your order has been dispatched. Please note that international tracking may vary depending on the destination.

Additional Information:

Address Accuracy: Please ensure that your shipping address is correct at checkout. We are not responsible for lost or undelivered orders due to incorrect addresses.
Order Changes: If you need to make changes to your order or address, please contact us as soon as possible. We cannot guarantee changes can be made once the order is processed.
Contact Us: For any shipping-related inquiries, please contact us at hello@ecobub.com.

We appreciate your business and are committed to providing you with the best possible shopping experience.

ecobub™ is the official site of Ecobub (ABN: 76664986789).
Our retail stockist: [Live This 42 Perouse Rd, Randwick, 2031].